Refund policy

Size exchanges

You can request a size exchange within 3 days after delivery.

Defective items or similar product issues

Returns are accepted only for defective items or similar product issues. We offer replacements only, not refunds. Change-of-mind returns are not accepted.

Sending your parcel back

Customers are responsible for arranging and sending the parcel back themselves.

Contact us

For help with an exchange or a product issue, email help@boldofficial.com or message us on WhatsApp at +92 315 5552653.